Replacement Policy:
- Contact SAONAM Customer Service at 0902 577 792 obtain an RMA number.
- Fill out the Return Material Authorization Form in its entirety place the RMA Form in the box with the item(s) being returned.
- Return the authorized item(s)per shipping instructions.
- Our Service Department will process your request.
SRF forms can be obtained by Contacting Customer Service at
http://www.saonamchem.com/lienhe.html
Service Request Form
Shipping Instructions:
- The bottom of the original packing slip contains SAONAM ’ returns address. Use this portion of the form to affix to the box(s).
- Be sure to obtain an SRF number and clearly mark the outside of the box(s) with this number.
- Ship only the items that are authorized.
- Ship returned items to:
SAONAM Chemicals Co., Ltd 92, street 13, Binh Tri Dong B Ward, Binh Tan Dist. HCM cty. VN